1. Refunds are available within 24 hours of enrolling. Email us at firstname.lastname@example.org for a refund.
2. User access is for 1 user only – access details must not be shared between users.
3. The course must not be copied or reproduced in any way unless permission is expressly given.
4. Any user who identifies an error on the course and reports it will be given a 2 day extension to their course.
5. Additional services (writing and speaking assessment) are not extended with any course extension.
6. No refunds are given for unused additional services.